Study, year | Main outcome |
---|---|
Tortajada-Goitia B, et al., 2020 [15] | Implementation of pharmaceutical teleconsultations before delivery of medications (87.6%) |
Hoti K, et al., 2020 [4] | Pharmacists were actively involved in counselling and educating patients in regard to COVID-19 treatments (91.7%) The pharmacy is cleaned and disinfected every day regularly (76.9%) Distance between pharmacy staff and patients is 2 m (67.0%) No more than one patient is allowed in the pharmacy at the same time (61.0%) Persons who are not pharmacy staff are not allowed to enter inside areas of the pharmacy (54.5%) |
Hussain I, et al., 2020 [31] | Avoid unnecessary close contact and practice social distancing and keep at least 1-m distance from patients and other healthcare workers (95.7%) |
Abdel Jalil M, et al., 2020 [32] | Educating citizens about the nature of the disease in general (93.8%) Distributing awareness brochures about COVID-19 disease (30.3%) |
ElGeed H, et al., 2021 [7] | Disinfect the work area like counter, touch screens, telephone handset, keyboard, etc. (94.2%) Keep the recommended distance (> 1.5 m) between you and your customers/patients (93.6%) Receive questions from customers/patients about the symptoms of COVID-19 infection (84.2%) |
Meghana A, et al., 2021 [33] | Patient communication materials prepared and distributed (41.7%) |
Bahlol M, et al., 2021 [5] | Surfaces cleaned regularly (99.5%) Patient education on common COVID-19 symptoms (98.2%) Physical distance (95.5%) Prevention of customer crowding (94.7) Define a specific area for customers having suspected symptoms (64.0%) Home delivery service (49.1%) |
Wang R, et al., 2021 [34] | Medication recommendations for patients with COVID-19 (66.7%) |
Sum ZZ, et al., 2021 [6] | Frequently touched surfaces such as countertops were cleaned regularly (95.6%) Social distancing methods (83.9%) Limiting the number of patients (65.7%) Adequate consultation with social distancing (57.7%) Provided restricted sections of the pharmacy for COVID-19 suspected patients (35.0%) |
Zaidi STR, et al., 2021 [35] | Limited customers are allowed in a given time to maintain social distancing rules (80.6%) Do’s and Don’ts and clear instructions for customers are placed at the entrance of pharmacy using a visible poster (74.8%) Physical barriers are in place to ensure only limited customers are allowed at any given time to enforce social distancing (52.4%) |
Muhammad K, (2021) [36] | Educate and inform patients regarding COVID-19 disease (84.7%) |
Baratta F, et al., 2021 [13] | Created separate entrance and exit for the clients (93.7%) Surfaces in the pharmacy are regularly sanitized (90.9%) |
Yerram P, et al., 2021 [16] | Implemented via telemedicine to patient (93.7%) |
Jovičić-Bata J, et al., 2021 [37] | Limiting the number of units per purchase for clients to overcome the shortages of safety equipment, dietary products and medicines (85.4%) |
Akour A, et al., 2021 [17] | Community pharmacists you visited compliant with preventative measures including social distancing, wearing gloves and masks (80.7%) Home delivery services (55.0%) Community pharmacist provided medical advice about your over-the-counter medications (50.3%) Phone consultations (30.2%) Community pharmacy that you visited had an isolation room for patients with suspected COVID-19 (7.9%) |
Giua C, et al., 2021 [12] | Continuous disinfection of working surfaces (89.9%) Telephone consultation implementation (59.2%) Home medicine delivery service through independent pharmacy organization (44.4%) |
Elsayed AA, et al., 2021 [8] | Counseling inside pharmacy (96.4%) Regular sanitization for surfaces (89.8%) Home delivery (64.2%) Printed poster or flyers (33.7%) |
Nguyen HTT, et al., 2021 [38] | Whether or not customers have asked questions involving COVID-19 (89.4%) Maintain at least one-meter distance between pharmacists and customers (85.2%) Deliver medicines to customers’ doors (42.0%) |
Novak H, et al., 2021 [10] | Complete disinfection of working areas (82.1%) Frequent counseling activities related to public health issues such as preventive measures against COVID-19 infection (77.4%) Home delivery (26.7%) Online counseling (17.8%) |
Wang D, et al., 2021 [19] | COVID-19 medication-related problems (23.5%) |
Kambayashi D, et al., 2021 [3] | Ventilate the room regularly (95.5%) Disinfect indoor items and equipment (88.7%) Alert and educate patients about COVID-19 (67.5%) Online medication and drug delivery (67.5%) Limit the number of patients allowed into the pharmacy (19.0%) |
Yılmaz ZK, et al., 2021 [11] | Made arrangements to keep a distance of at least 1–2 m between patients (89.3%) Gave training on personal protection precautions against COVID-19 (85.0%) After each customer we wipe and disinfect the pharmacy counter (56.7%) |
Al-Daghastani T, et al., 2021 [39] | Pharmacist is committed to social distancing (86.5%) Corrected false information about the COVID-19 pandemic (76.2%) |
Kua KP, et al., 2021 [18] | Restricted the number of customers allowed to enter the pharmacy (63.0%) Using the pharmacy social media site to provide health-related advice and updates on COVID-19 (41.5%) Medication delivery (39.3%) Drive-through medication services for customers (33.3%) Remote consultations (31.1%) |
Kassem AB, et al., 2021 [9] | Patient consultation (55.9%) Daily sanitization (35.4%) Home delivery (20.0%) Social distancing (10.0%) Using printed materials to offer COVID-19 awareness (6.8%) |
Elayeh E, et al., 2021 [40] | Source of information regarding COVID-19 (43.4%) |
Okuyan B, et al., 2021 [41] | Responding questions related to COVID-19 (86.3%) |
Mukattash TL, et al., 2022 [42] | Obtained medical advice about medication from the community pharmacist (48.8%) Supplied with a treatment management plan (29.7%) |
Patel J, et al., 2022 [43] | After the conversation with the pharmacist, felt more knowledgeable about managing coronavirus signs and symptoms (90.0%) |
Alnajjar MS, et al., 2022 [44] | Educated their patients about COVID-19 (25.7%) Provided information to the public about ways of reducing COVID-19 transmission as well as offered home delivery service (14.3%) |