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Table 5 Facilitation to improve CRCs’ knowledge translation activities

From: Clinical research coordinators’ role in knowledge translation activities in rehabilitation: a mixed methods study

Level

Strategies/mechanisms

Subcategories

Representative quotations

Facilitation

Facilitator

Having a particular profile with personal skills, deprecation, communication and synthesis skills (e.g. to be able to work closely with clinical teams and managers; to be strategic mediator)

"Then one thing we forgot to mention is us as a professional, as a person. You know, it takes a certain profile of person to be the middle of all that. …And with certain skills, personal abilities, all of that, not just anyone could…, would be good in that role. I think that around the table we do a good job." (# CRC 1)

"Communication skills, communication synthesis I

think is the common trait.." (# CRC 7)

"Actually, in addition to the strategic skills, there are project manager skills because every single thing that we undertake often is a project. And we're a mix between project manager and firefighter because sometimes (laughs) but it's true, some days it's both… and secretarial luxury (laughs)." (# CRC 9)

Style of facilitation: Feeling as competent, autonomous, valued, respected, confident and enjoy her/his work

No quote/from quantitative data analysis

Time to increase the integration and appropriation of evidence;

Need of human resources;

."We are trying more and more to develop other types of activities even if it is difficult and it takes time… we didn't have enough time to do it." (# CRC 3)

"The support of having administrative agents, the more external support you have, the easier it is to work. So that's what I said (laughs) about the facilitators. Have a project management training …yes that had been extremely helpful." (# CRC 8)

Type of needed support

Training tailored our needs such as project management, using social medias in KT;

Budget to ensure clinical involvement in research and KT;

Alignment & marketing of CRCs’ role;

Clear action plan with the targets and expectations

"Support for practice changes, I don't think we have a role in that either at this point. Is that part of our role? Maybe not so much, but I think there's still a willingness to use part of our role to see (…) how we can bring evidence into the programs. Because we don't have that many other resources." (# CRC 3)

"You're talking about resources, that there's maybe a piece that comes from the clinical programs themselves …. There's a piece of resources that would come from them." (# CRC 7)

"So I think there will definitely be things to do in the future to try to raise awareness (…) Yeah that's it [marketing the profession, suggested by another participant] … I think it helps but it's really not everyone who knows it." (# CRC 3)

"You were talking about an action plan, um, that's more at the institutional level, but let's say that if large research centre were to set out wishes or expectations in terms of results to be obtained in an x environment in terms of knowledge transfer, and that this information be shared by the management to which we report (…) and that the managers be the bearers of this as well. It would help a lot to align things because otherwise (…) Let it be at the institutional level but also at the large research centre level and let it be shared so that the information is common to all sites

So after that, how it's articulated could vary from setting to setting but there would at least be explicit expectations…" (# CRC 9)

..we all have our personal and site specificities, but I think that there would still be something to do potentially…" (# CRC 3)