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Table 2 Barriers and facilitators in the referral pathways to low vision services from the perspective of professionals and patients

From: Barriers and facilitators in the referral pathways to low vision services from the perspective of patients and professionals: a qualitative study

Level

Barriers/Facilitators

Professionals

Patients

Individual Level

Motivation

 + , − 

 + 

Self-advocacy

 + , − 

 + 

Experienced impact of the VI

 + , − 

 + 

Participation needs

 + , − 

 + 

Attitude regarding asking for help and seeking healthcare

 − 

 

Disease duration

 + , − 

 

Lack of awareness and knowledge of LVS

 − 

 

Acceptance of the VI

 + , − 

 − 

Other individual factors (Cultural background, unawareness of the eye disease, overall health condition and other private circumstances)

 − 

 

Interpersonal Level

Information provision LVS

 + , − 

 + , − 

Communication skills/strategies healthcare professionals

 + 

 + , − 

Social support

 + , − 

 + 

Length of patient-provider relationship

 + , − 

 + 

Other sources of LVS information

 + 

 + 

Organizational level

Communication between health professionals

 − 

 

Cooperation between providers

 + 

 

Care coordination

 − 

 

Low vision optometric services

 + 

 

Time constraints ophthalmic practice

 − 

 − 

Community Level

Fear of stigma

 − 

 

Distance to LVS/Transportation

 − 

 + , − 

Education of healthcare providers of LVS

 + 

 

Public policy level

Dutch healthcare system

 + , − 

 + 

Regional service provision

 + 

 

Long waiting lists

 − 

 
  1. ( +) facilitator, barrier ( −)