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Table 1 Handling situations with limited resources

From: How health care professionals handle limited resources in primary care – an interview study

Category

INFLUX OF PATIENTS

STRUCTURAL CONDITIONS

ACTIONS

Sub-category

Variation in health care needs

Policies and goals

Matching health care needs with professional’s competency

Patient behaviour

Competence availability

Categorising health care needs to suit appointment booking systems

 

Technical systems

Giving care at the inappropriate health care level

 

Organisational culture

Rearranging workhours

  

Passing on the decision making