From: How health care professionals handle limited resources in primary care – an interview study
Category | INFLUX OF PATIENTS | STRUCTURAL CONDITIONS | ACTIONS |
---|---|---|---|
Sub-category | Variation in health care needs | Policies and goals | Matching health care needs with professional’s competency |
Patient behaviour | Competence availability | Categorising health care needs to suit appointment booking systems | |
Technical systems | Giving care at the inappropriate health care level | ||
Organisational culture | Rearranging workhours | ||
Passing on the decision making |