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Table 3 Themes and sub-themes

From: “They make a difference”: a qualitative study of providers’ experiences of peer support in outpatient clinics for people living with HIV

Emotionally honest conversations promote mutual support

Negotiation of preconceptions create reframed understandings of HIV

Critical components for facilitating peer support

•Recognisable experiences and emotions

•Reciprocal backing between the peer supporter and the service user

•Credible lived experiences

•Replicating positive experiences

•Integration of peer support into usual care

•Skill standards

•Occupying the middle ground