Table 2 Excerpt of the coding tree – Theme “Dissonance between digital technology use and humanness and perceived risks”
Category | Sub-category | Summary |
|---|---|---|
Impairment of work processes | Data security | The use of digital technologies can lead to security risks and inefficiencies may arise due to technical deficits or insufficient user skills. |
Misreporting | ||
Inefficiencies due to interoperability deficiencies and connectivity issues | ||
Increased time consumption | ||
Reduced competencies of providers and patients | ||
Communication restrictions | Loss of interpersonal skills | Digital technologies can affect holistic communication and human aspects can be lost. |
Digital technologies cannot capture multidimensionality of human beings | ||
“Robots have no soul” | ||
Digital technologies as a supplement instead of an end in itself |