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Table 3 PSQ-18 Scores by Domain for Arabic-Speaking Refugee Households in Connecticut between 2016* and 2018(N = 65)

From: Health services access, utilization, and barriers for Arabic-speaking refugees resettled in Connecticut, USA

Domain

Score

Psq: general satisfaction

  Mean (SD)

4.02 (0.92)

  Median (Range)

4.5 (1.5 – 5.0)

Psq: technical quality

  Mean (SD)

3.97 (0.65)

  Median (Range)

4.0 (2.3 – 5.0)

Psq: interpersonal manner

  Mean (SD)

4.35 (0.72)

  Median (Range)

4.5 (2.5 – 5.0)

Psq: communication

  Mean (SD)

4.09 (0.88)

  Median (Range)

4.5 (2.0 – 5.0)

Psq: financial aspects

  Mean (SD)

4.07 (1.2)

  Median (Range)

4.5 (1.0 – 5.0)

Psq: time spent with doctor

  Mean (SD)

4.02 (0.98)

  Median (Range)

4.0 (1.0 – 5.0)

Psq: accessibility and convenience

  Mean (SD)

3.41 (0.77)

  Median (Range)

3.5 (1.8 – 5.0)

  1. *Includes one family that arrived last week 2015 but was aggregated with 2016 data