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Table 7 Performing/belonging tensions associated with healthcare innovation

From: What can healthcare systems learn from looking at tensions in innovation processes? A systematic literature review

Authors

Type of innovation

Stage of innovation process

Type of tension

(dilemma or paradox)

Conflicting elements

Oboirien et al. (2018)

District based clinical specialist team (DCST)

Implementing projects

Range of competence

vs.

Perceived authority

(Dilemma)

A: Range of competence: DCST ought to organize, steer and support processes across the entire DHS structure (p. 7)

B: Perceived authority: DCST perceived to be operating above the authority and jurisdiction of middle managers (p. 8)

Renju et al. (2010)

Young adolescent sexual reproductive health program

Implementing projects

A: Range of competence: Council HIV/ AIDS Coordinator (CHAC) ought to coordinate with comprehensive responsibility (p. 9)

B: Perceived authority: CHACs perceived to be operating above their technical ability given their level of qualification and experience, thereby undermining the District AIDS Control Coordinator’s (DACC) authority (p. 9)

Leon et al. (2013)

Provider-initiated HIV testing and counselling (PITC)

Implementing projects

Provider-centeredness

vs.

Patient-centeredness

(Dilemma)

A: Provider-centeredness: Taking an authoritative role of providing knowledge and advice as well as using a provider-centered communication style (p. 13)

B: Patient-centeredness: Assessing patient readiness for testing and obtaining patient informed consent using a patient-centered form of communication (p. 13)