From: Normalization of technology for social contact in a Norwegian care facility during COVID-19
Code extract | Initial code | Subtheme | Theme |
---|---|---|---|
“Residents had flexible visiting hours and daily activities before COVID-19, but they have been very restricted” | Visitation restrictions | Finding a safe alternative | The need to communicate with a suitable tool |
“I think that some relatives may experience more safety when using KOMP because they can contact their loved ones frequently” | Safe and frequent communication | ||
“I think that it is very positive that KOMP has a large screen, particularly for residents with poor vision” | Different needs | Inclusive design | |
“We think that more staff want to learn about technology” | Desire to learn | Motivation, adoption, and learning | Engagement |
“We struggle with some older relatives when they are unable to download the KOMP application on their phones to send pictures” | Workflow disruption | Obstacles | |
“We have four KOMPs in each ward—the more, the better” | Availability | Organizational support | Working efficiently |
“We have a daily whiteboard meeting in each ward, where we plan out the daily tasks and organize digital tool testing” | Testing tools | Providing training | |
“KOMP stimulates the residents in many ways so that they never get bored and takes over the social engagement process in a way that is better than what we can do” | KOMP as a stimulus | Assessment through practice | Evaluating KOMP |
“We must think that it makes sense for us to use KOMP; it should be a useful tool” | Thinking about value |