Variables | Adherence to checklist | Accurate diagnosis | Appropriate prescription | Providing lifestyle modification advice | Positive user experience | ||||
---|---|---|---|---|---|---|---|---|---|
Adjusted β (95% CI) | % | Adjusted OR (95% CI) | % | Adjusted OR (95% CI) | % | Adjusted OR (95% CI) | % | Adjusted OR (95% CI) | |
Time waiting for first response (min) | |||||||||
  > 60 (1 h) | reference | 79.2 | reference | 27.1 | reference | 56.3 | reference | 54.2 | reference |
  ≤ 60 (1 h) | 2.15(-1.55–5.85) | 89.7 | 2.93(0.72–11.87) | 20.5 | 1.03(0.34–3.14) | 89.7 | 9.76(2.47–38.58) | 89.7 | 11.16(2.81–44.30) |
Time waiting for each response (min) | |||||||||
  > 60 (1 h) | reference | 82.3 | reference | 27.4 | reference | 64.5 | reference | 62.9 | reference |
  ≤ 60 (1 h) | -0.64(-4.90–3.62) | 88.0 | 1.39(0.32–6.03) | 16.0 | 0.95(0.24–3.66) | 88.0 | 4.85(1.16–20.36) | 88.0 | 4.95(1.20–20.36) |
Time for consultation (min) | |||||||||
  ≤ 1440 (1 day) | reference | 81.3 | reference | 20.3 | reference | 70.3 | reference | 75.0 | reference |
  > 1440 (1 day) | 4.20(0.20–8.20) | 91.3 | 2.39(0.48–11.89) | 34.8 | 1.90(0.60–5.95) | 73.9 | 1.15(0.38–3.52) | 56.5 | 0.39(0.14–1.13) |
Total times of provider’s responses (times) | |||||||||
 1–2 | reference | 60.7 | reference | 25.0 | reference | 32.1 | reference | 39.3 | reference |
  ≥ 3 | 6.22(2.52–9.92) | 94.9 | 22.06(4.12–117.99) | 23.7 | 1.24(0.39–3.94) | 89.8 | 29.32(7.52- 114.24) | 84.7 | 11.52(3.62–36.64) |
Total words of provider’s all responses (words) | |||||||||
  ≤ 75 | reference | 60.6 | reference | 6.1 | reference | 45.5 | reference | 39.4 | reference |
  > 75 | 8.56(5.24–11.89) | 98.1 | 49.01(4.97–483.14) | 35.2 | 8.66(1.60–46.98) | 87.0 | 8.95(2.81–28.43) | 88.9 | 13.74(4.13–45.72) |
Average words of provider’s each response (words) | |||||||||
  ≤ 25 | reference | 66.7 | reference | 3.0 | reference | 60.6 | reference | 54.5 | reference |
  > 25 | 6.98(3.49–10.47) | 94.4 | 9.67(2.18–42.95) | 37.0 | 18.87(2.13–167.03) | 77.8 | 2.16(0.78–5.98) | 79.6 | 3.19(1.15–8.78) |