Variables | n (%) | median | IQR |
---|---|---|---|
Time waiting for first response (min) | |||
 ≤ 60 (1 h) | 39(44.8) | 11.00 | 3.00–28.00 |
 > 60 (1 h) | 48(55.2) | 233.50 | 133.25–719.75 |
Time waiting for each response (min) | |||
 ≤ 60 (1 h) | 25(28.7) | 16.70 | 6.75–33.42 |
 > 60 (1 h) | 62(71.3) | 243.40 | 138.35–461.38 |
Time for consultation (min) | |||
 ≤ 1440 (1 day) | 64(73.6) | 326.50 | 148.25–820.25 |
 > 1440 (1 day) | 23(26.4) | 2516.00 | 1783.00–3019.00 |
Total times of provider’s responses (times) | |||
 1–2 | 28(32.2) |  |  |
 ≥ 3 | 59(67.8) |  |  |
Total words of provider’s all responses (words) | |||
 ≤ 75 | 33(37.9) | 50.00 | 21.50–59.50 |
 > 75 | 54(62.1) | 166.00 | 117.75–257.25 |
Average words of provider’s each response (words) | |||
 ≤ 25 | 33(37.9) | 18.00 | 10.50–20.25 |
 > 25 | 54(62.1) | 48.37 | 33.88–76.63 |