Table 6 Examples to demonstrate the mapping process from attributes to resources
Attribute | Resources—Existing | Resources – Needs adapting | Resources – Wish list |
|---|---|---|---|
Availability of referrals & booking systems for practice staff | • Example referral pathways – ability to tailor to local population • Sample letters & forms • Scripts & guidance for phone calls to patients & reminders | • Training package & resources for referrers • Guidance for the ‘sell’ • How to run a referrer engagement event • Tent stands for desks in clinics • Guide on working with local communications teams • Strategy/ideas for promotion to stakeholders at all levels (patients, community awareness, healthcare professionals and referrers) | • Admin system • Easy to book referral system • Flagging system (patient) |
Flexible to patients, practices and sites, in terms of being tailored to local needs | • Guidance on culturally adapting programme | • Guidance on ensuring practical accessibility to groups – re times/locations/venues/ transport/room type • Tailoring groups for minority groups (mental health, intellectual disabilities, nursing homes, etc.) | • Healthcare professional awareness campaign |
Associated resources are coordinated and shared to maximise efficiency | • eLearning • Scripts/Guidance for phone calls to patients & reminders • Sample letters & forms | • Training package and resources for referrers | • Easy-to-book referral system, tailored to local population (and linked to administration system) and web-based • Administration system |