Table 5 Satisfaction of caregivers with other services in pediatric ward of Jimma Medical Center, Jimma, Ethiopia, 2021
Variables | Frequency | Percent | |
|---|---|---|---|
Availability of laboratory tests in the hospital | Satisfied | 218 | 54.5 |
Neutral | 58 | 14.5 | |
Dissatisfied | 124 | 31 | |
Satisfaction with the service provided in the laboratory services | Satisfied | 147 | 38.5 |
Neutral | 115 | 30.1 | |
Dissatisfied | 120 | 31.4 | |
Availability of drugs in the inpatient pharmacy | Satisfied | 122 | 40.6 |
Neutral | 57 | 19 | |
Dissatisfied | 121 | 40.4 | |
Satisfaction with the service provided in the pharmacy | Satisfied | 145 | 38.2 |
Neutral | 114 | 30 | |
Dissatisfied | 121 | 31.8 | |
Availability of imaging modalities (x-ray, CT scan, Ultrasound) | Satisfied | 192 | 66.8 |
Neutral | 71 | 17.8 | |
Dissatisfied | 24 | 8.4 | |
Satisfaction of service provided by trained staff at the radiology department | Satisfied | 157 | 59.2 |
Neutral | 84 | 31.7 | |
Dissatisfied | 24 | 9.1 | |
Availability of pathology services | Satisfied | 99 | 66.9 |
Neutral | 34 | 23 | |
Dissatisfied | 15 | 10.1 | |
Satisfaction with the service provided in the department of pathology | Satisfied | 81 | 65.3 |
Neutral | 27 | 21.7 | |
Dissatisfied | 16 | 13 | |
Overall satisfaction with services | |||
How are you satisfied with the Cost of the service in the hospital? | Satisfied | 266 | 66.8 |
Neutral | 99 | 24.9 | |
Dissatisfied | 33 | 8.3 | |
Overall satisfaction service of the hospital | Satisfied | 302 | 76 |
Neutral | 76 | 19 | |
Dissatisfied | 19 | 5 | |