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Table 3 Communication quality and satisfaction by primary communicator

From: Communication skills utilized by physicians in the pediatric outpatient setting

Patient Preferred Communication Style

Communication Style Met (n visits)

%

Communication Style Not Met (n visits)

%

No Answer

aAuthoritative (n = 34)

24

70.6%

8

23.5%

2

bCollaborative (n = 48)

23

47.9%

18

37.5%

7

  1. aAuthoritative preferred communication style based off selected statement “I expect the healthcare provider to tell me/my child what to do”
  2. bCollaborative preferred communication style based off selected statement “I like to ask questions before accepting provider recommendations”
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BMC Health Services Research

ISSN: 1472-6963

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