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Table 1 Communication quality and satisfaction by primary communicator

From: Communication skills utilized by physicians in the pediatric outpatient setting

Primary Communicator

Patient Age Range (years)

Patient Median Age (years)

CPCQa Score

CSb Score

Parent (Mother or Father)

0–17

6

4.60 ± 0.62

4.69 ± 0.59

Patient

10–16

13

4.71 ± 0.76

4.71 ± 0.76

Overall

0–17

7

4.61 ± 0.63

4.69 ± 0.60

  1. a CPCQ Caregiver perceived communication quality (CPCQ) is based off of the Kalamazoo Essential Elements of Communication Checklist
  2. b CS Communication satisfaction (CS) score is based off of a modified version of the Patient Satisfaction Questionnaire-18