Table 2 Role of professionals involved in the focus groups

A

3

Chief Medical Officer, Chief Operating Officer, Chief Nursing Officer

B

4

Chief Medical Officer, Hospital Director, Chief Nursing Officer, Nurse Coordinator

C

2

Chief Medical Officer, Chief Nursing Officer

D

6

Chief Medical Officer, Medical Director, Chief Operating Officer, Chief of Lean Team, 2 Members of Lean Team

E

4

Chief Medical Officer, Chief Medical Officer, Chief of Organizational Innovation, Chief of ICT

F

4

Chief Nursing Officer, Chief of Financial Office, Chief Quality Assurance Officer, Medical Director

G

1

ED Medical Director

H

6

Chief Medical Officer, Chief of Financial Office, Project Manager, Chief Nursing Officer, 1 Surgeon, 1 Anaesthetist

I

2

Chief Medical Office, Chief Nursing Officer

L

1

Chief of Organizational Innovation

Tot

33