Table 4 Family Planning Elevated programmatic changes made as a result of simulation training action planning
Clinic Identified Needs/Actions | FPE Programmatic Responses triggered by action planning session |
|---|---|
Additional resources for educating patients on the full range of contraceptive methods | Provided each clinical site with birth control method demo kits |
Created a contraceptive methods patient information sheet | |
Additional information about how to implement FPE | Distributed and educated on the program eligibility job aid |
Supported clinics who were new to contraceptive billing and coding with job aids and technical assistance calls | |
Created a “graduation plan” for exiting clinics to reference regarding end-of-program expectations and resources | |
Provided exit survey cards and posters for clinics needing additional support in administering FPE’s client exit survey, | |
Opportunities for providers and support staff to improve their clinical skills | Introduced a new simulation training on the provision of emergency contraception |
Provided follow-up IUD training, in-person and virtual training on barrier methods, hosted two live webinars on barrier and knowledge-based methods, and connected teams with monthly training opportunities from partner organizations | |
Expansion of the contraceptive methods available through their clinic (and FPE) | Shared information about new-to-market methods and current payer coverage |
Worked with local hospital systems to explore coverage of postpartum and interval tubal ligation at low cost | |
Explore/pilot Dispensing Medical Practitioner licensing for in-clinic dispensing of prescription contraception | Provided technical guidance to three clinics interested in pursuing a license to dispense prescription-based hormonal contraception |
Report on FPE’s research findings and information on how that data will be used to change state-level reproductive health policy | Created customized data reports for each clinic, providing a summary of the clinic’s service delivery data during their FPE enrollment |
Posted bi-annual policy briefs on the organization website and shared these links in a quarterly newsletter | |
Additional support on advertising the FPE program to clients in English and Spanish | Collaborated with clinics to develop and implement a tailored media campaign (online, print, radio, etc.) |
Developed cards describing the program for clinics to display in their waiting rooms, and for staff to share at the front desk | |
Increased marketing in Spanish |