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Table 3 HCW perspectives on client reluctance to access SRH services, per sector

From: Healthcare workers’ perspectives on access to sexual and reproductive health services in the public, private and private not-for-profit sectors: insights from Kenya, Tanzania, Uganda and Zambia

 

Overall

N (%)

Public

N (%)

Private

N (%)

OR (95% CI)a

PNFP

N (%)

OR (95% CI)a

Clients reluctant to access SRH services

  Yes

381 (39.3)

195 (36.7)

108 (43.0)

1.03 (0.72–1.49)

78 (41.5)

0.92 (0.64–1.31)

Reasons for reluctance to access SRH services

  Fear of stigmatisation

238 (63.0)

115 (59.6)

70 (65.4)

0.69 (0.36–1.32)

53 (68.0)

0.83 (0.44–1.58)

  Patient lack of knowledge

189 (50.0)

100 (51.8)

57 (53.3)

0.96 (0.53–1.73)

32 (41.0)

0.64 (0.36–1.15)

  Myths or superstitions

169 (44.7)

95 (49.2)

43 (40.2)

0.86 (0.48–1.56)

31 (39.7)

0.83 (0.47–1.48)

  Religious beliefs

148 (39.2)

84 (43.5)

33 (30.8)

0.89 (0.47–1.67)

31 (39.7)

1.40 (0.76–2.59)

  Fear of side effects

146 (38.6)

71 (36.8)

46 (43.0)

1.45 (0.78–2.68)

29 (37.2)

0.88 (0.48–1.62)

  Low support - male partner

78 (20.6)

49 (25.4)

20 (18.7)

0.64 (0.31–1.33)

9 (11.5)

0.43* (0.19–0.97)

  Poverty/costs

48 (12.7)

13 (6.7)

20 (18.7)

2.14 (0.85–5.38)

15 (19.2)

2.46 (1.05–5.73)*

  Frequent stockouts at HF

32 (8.5)

23 (11.9)

4 (3.7)

0.31 (0.08–1.19)

5 (6.4)

0.58 (0.20–1.73)

  Distance to HF

28 (7.4)

18 (9.3)

5 (4.7)

1.24 (0.34–4.50)

5 (6.4)

0.68 (0.21–2.15)

  Low support - female partner

21 (5.6)

10 (5.2)

7 (6.5)

0.99 (0.28–3.52)

4 (5.1)

1.00 (0.27–3.72)

Recommendations to tackle client reluctance

  Expand client education

367 (97.4)

189 (97.4)

101 (97.1)

0.78 (0.11–5.68)

77 (97.5)

1.39 (0.19–10.42)

  Create youth-friendly health corners

135 (35.8)

76 (39.2)

35 (33.7)

0.43* (0.21–0.84)

24 (30.4)

0.42* (0.22–0.82)

  Involve partners

109 (28.9)

67 (34.5)

26 (25.0)

0.56 (0.29–1.08)

16 (20.3)

0.46* (0.24–0.91)

  Staff training

75 (19.9)

45 (23.2)

19 (18.3)

0.46* (0.21–0.99)

11 (13.9)

0.43* (0.20–0.95)

  Improve HCW-patient relationship

63 (16.7)

33 (17.0)

17 (16.4)

0.84 (0.39–1.84)

13 (16.5)

0.77 (0.36–1.65)

  Improve stock availability

57 (15.1)

34 (17.5)

15 (14.4)

0.56 (0.23–1.33)

8 (10.1)

0.48 (0.20–1.15)

  Empower people economically

51 (13.5)

18 (9.3)

22 (21.2)

1.70 (0.69–4.18)

11 (13.9)

1.24 (0.52–2.96)

  Reduce costs for patients

36 (9.6)

5 (2.6)

23 (22.1)

6.97** (2.20-22.07)

8 (10.1)

3.47* (1.04–11.56)

  Provide free FP services

32 (8.5)

9 (4.6)

11 (10.6)

1.95 (0.66–5.77)

12 (15.2)

3.19* (1.18–8.60)

  1. CI confidence interval, FP family planning, HCW healthcare worker, HF health facility, OR odds ratio, SRH sexual and reproductive health
  2. *p < 0.05, **p < 0.01, ***p < 0.001
  3. aThe model was corrected for country, location, and level of care of the health facility