The use of out-of-hours primary care during the first year of the COVID-19 pandemic

Table 3 Urgency level of consultations with ooh services; percentage of total number of consultations measured for the start of the COVID-19 pandemic in The Netherlands (Phase 1, March 2020), compared with the same period in 2019

Urgency level assigned to consultations^a	2019	2020	Z (p-value)**
U1 (%)	2.6	2.8	−18.07 (p < 0.001)
U2 (%)	16.6	15.4	37.07 (p < 0.001)
U3 (%)	39.1	35.4	86.35 (p < 0.001)
U4 (%)	13.8	14.6	−23.11 (p < 0.001)
U5 (%)	27.9	32.9	− 96.89 (p < 0.001)

^aU0 (loss of vital functions; immediate care) to U5 (minor health problem; patient can visit own GP during office hours). U0 was not assigned and excluded from the table
**Differences between 2019 and 2020 (starting phase 1) in the proportion of the different urgency levels were analyzed using a z-test

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