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Table 2 Diversity-sensitive measures in participating German hospitals on an organizational level (2019, n = 112)

From: Diversity-sensitive measures in German hospitals – attitudes, implementation, and barriers according to administration managers

  Already implemented Currently in planning No n/a
Sensitivity to diversity in the mission statement 57.1% 10.7% 31.3% 0.9%
Sensitivity to diversity in quality management/ quality control (e.g., in handling patient complaints) 59.8% 10.7% 28.6% 0.9%
Designating or hiring a diversity commissioner 15.2% 4.5% 15.2% 0.0%
Working groups addressing diversity 15.2% 10.7% 74.1% 0.0%
Regular training courses and consultations for staff to enhance sensitivity to diversity 22.3% 19.6% 55.4% 2.7%
Public relation work specifically addressing diversity 22.3% 14.3% 63.4% 0.0%