Table 2 Diversity-sensitive measures in participating German hospitals on an organizational level (2019, n = 112)
Already implemented | Currently in planning | No | n/a | |
|---|---|---|---|---|
Sensitivity to diversity in the mission statement | 57.1% | 10.7% | 31.3% | 0.9% |
Sensitivity to diversity in quality management/ quality control (e.g., in handling patient complaints) | 59.8% | 10.7% | 28.6% | 0.9% |
Designating or hiring a diversity commissioner | 15.2% | 4.5% | 15.2% | 0.0% |
Working groups addressing diversity | 15.2% | 10.7% | 74.1% | 0.0% |
Regular training courses and consultations for staff to enhance sensitivity to diversity | 22.3% | 19.6% | 55.4% | 2.7% |
Public relation work specifically addressing diversity | 22.3% | 14.3% | 63.4% | 0.0% |