Table 4 Item and questionnaire scores of perceived usability (SUS-10) and satisfaction (CSQ-3) with iCBT services and organisational implementation climate (OIC) by professionals at post study
Measure1 Wave | Item2 | Scale3 | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
n | Mean (SD) | Median | Min | Max | n | Mean (SD) | Median | Min | Max | Alpha4 (95%CI) | |
SUS-10 | 111 | 3.04 (0.29) | 3.00 | 2.14 | 3.80 | 103 | 63.76 (15.53) | 67.50 | 27.50 | 90.00 | 0.83 (0.75-0.90) |
Wave 1 | 48 | 2.99 (0.20) | 3.00 | 2.70 | 3.60 | 48 | 70.26 (10.82) | 72.50 | 42.50 | 90.00 | 0.76 (0.65-0.85) |
Wave 2 | 63 | 3.08 (0.34) | 3.10 | 2.14 | 3.80 | 55 | 58.09 (16.84) | 57.50 | 27.50 | 90.00 | 0.84 (0.77-0.90) |
CSQ-3 | 111 | 3.02 (0.66) | 3.00 | 1.00 | 4.00 | 108 | 9.11 (1.96) | 9.00 | 3.00 | 12.00 | 0.82 (0.73-0.89) |
Wave 1 | 48 | 3.13 (0.51) | 3.00 | 2.00 | 4.00 | 48 | 9.40 (1.54) | 9.00 | 6.00 | 12.00 | 0.65 (0.49-0.78) |
Wave 2 | 63 | 2.93 (0.75) | 3.00 | 1.00 | 4.00 | 60 | 8.88 (2.23) | 9.00 | 3.00 | 12.00 | 0.89 (0.83-0.93) |
OIC | 111 | 3.62 (0.46) | 3.58 | 2.50 | 4.92 | 89 | 43.21 (5.62) | 43.00 | 30.00 | 59.00 | 0.76 (0.64-0.85) |
Wave 1 | 48 | 3.57 (0.46) | 3.54 | 2.75 | 4.92 | 47 | 42.96 (5.50) | 43.00 | 33.00 | 59.00 | 0.76 (0.64-0.85) |
Wave 2 | 63 | 3.66 (0.47) | 3.70 | 2.50 | 4.75 | 42 | 43.50 (5.81) | 43.00 | 30.00 | 54.00 | 0.77 (0.67-0.86) |