Table 2 The main reasons for not attending planned outpatient consultations and the mean waiting time according to the reasons for nonattendance
Reasons for nonattendance | Respondents(n) | Proportion (%) | Mean waiting time (days) ± SD |
|---|---|---|---|
Worsened health status | 96 | 24.69 | 14.48 ± 9.56 |
Unidentified personal problems | 58 | 14.91 | 14.31 ± 9.41 |
Work-related problems | 53 | 13.62 | 16.56 ± 10.68 |
Forgot about the planned consultation | 46 | 11.82 | 14.17 ± 9.75 |
Health problem was solved at another health care institution | 34 | 8.74 | 18.37 ± 10.45 |
Did not have/get a referral to the consultation | 19 | 4.9 | 11.26 ± 10.61 |
Recovered | 17 | 4.37 | 11.71 ± 5.30 |
Unknown reason for nonattendance (responder could not identify any reason) | 14 | 3.6 | 17.50 ± 7.03 |
Too long of a waiting time until the planned consultation | 12 | 3.08 | 20.58 ± 9.46 |
Changed his or her mind | 12 | 3.1 | 16.75 ± 17.77 |
Family member's illness | 10 | 2.6 | 14.5 ± 9.60 |
Transportation problems | 8 | 2.1 | 16.25 ± 9.33 |
Was registered with another specialist at the same time | 6 | 1.5 | 9.67 ± 12.50 |
Death of a family member | 4 | 1.0 | 13.25 ± 6.94 |