Data extract →  | Initial coding (phase two) →  | Searching for themes (phase three) →  | Reviewing themes (phase four) →  | Final theme (phase five) |
---|---|---|---|---|
“Because I wanted it to be looked at more closely” (Participant P) | To have a second look | Objective analysis of the incident | Goal: to improve health care | Making a positive impact on health care |
“I wanted the health care institution to be investigated” (Participant A) | Investigating the hospital | Aim to understand what happened and make changes | ||
“I wanted them to get a serious slap on the wrist” (Participant H1) | Being reprimanded Punishment | Making sure the incident does not go by unnoticed | Goal: to learn from the incident | |
“I had rather paid 20,000 euro so that they would say: really, from now on we will do things differently in the medical world.” (Participant S) | Doing things differently after an incident Money is not everything | Learning from the incident | ||
“What I find most important is that such things do not happen again.” (Participant B) | Important that the incident will not happen again | Prevention | Goal: to prevent the incident from happening to others |