Table 6 Distribution of consumer perceptions (%) of weaknesses in distance retailing
From: The modern Russian pharmaceutical market: consumer attitudes towards distance retailing of medicines
Weaknesses in remote retailing of pharmaceuticals | Opinions (%) of consumers |
|---|---|
Existence of a risk of ineffective or unsafe medicine | 71.6 |
Lack of confidence in the legitimacy of distance selling of medicines | 48.2 |
Lack of pharmaceutical counselling in the choice of medicines | 43.1 |
Increases the risk of medicine abuse and harm to health | 31.2 |
Possible failure to deliver the medicine to the address specified by the purchaser | 21.6 |
Difficulties in self-selection due to the availability of equivalents | 19.7 |
Possibility of buying unnecessary medicines and wasting money | 19.3 |
Lack of pharmaceutical counselling in the delivery of medicines | 10.3 |
Possible overpricing of medicines | 8.7 |
Inability to order some medicines (psychotropic medicines, etc.) | 7.8 |
There are no weaknesses | 7.6 |
The process of ordering and purchasing medicines is slowed down | 7.3 |
Technical problems with the Internet | 6.0 |