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Table 2 Identification of the weaknesses of distance retailing by the method of discussion in focus groups

From: The modern Russian pharmaceutical market: consumer attitudes towards distance retailing of medicines

Anticipated weaknesses of distance retailing of medicines

Respondent’s opinion (%)

The risk of receiving an ineffective medicine

61.11

The risk of receiving an unsafe medicine (expired)

61.11

Lack of confidence in the eligibility of organization which trading medicines remotely

44.44

Increased risk of drug abuse

38.88

Increased risk of self-treatment

44,.44

Possible lack of delivery to hard-to-reach places

50.00

Difficulties in self-selection of medicines due to the presence of analogues

33.33

The possibility of buying unnecessary medicines and wasting money

50.00

Lack of consultation with a pharmacist when delivering medicines

61.11

Possible overpricing of medicines

33.33

Impossibility of ordering narcotic and psychotropic drugs

33.33

Impossibility of ordering poisonous and potent drugs

27.77

The process of making an order and buying medicines is slowing down

33.33

Technical problems in the work of Internet

38.88

Lack of social contacts when buying medicines online

16.66