Domains | Blantyre scores | Thyolo scores | Combined scoresa |
---|---|---|---|
Dignity | 96.2% | 98.9% | 97.9% (N=144) |
Service continuity | 92.3% | 90.0% | 90.9% (N=142) |
Communication | 88.5% | 88.8% | 88.7% (N=141) |
Ease of access | 73.6% | 79.3% | 77.2% (N=145) |
Counselling | 61.2% | 69.4% | 66.4% (N=134) |
Confidentiality | 58.5% | 64.0% | 62.0% (N=142) |
Environment | 53.9% | 53.9% | 53.9% (N=141) |
Choice of provider | 25.0% | 30.3% | 28.4% (N=141) |