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Table 3 Responsiveness scores

From: Integrated delivery of family planning and childhood immunisation services: a mixed methods assessment of service responsiveness

Domains

Blantyre scores

Thyolo scores

Combined scoresa

Dignity

96.2%

98.9%

97.9% (N=144)

Service continuity

92.3%

90.0%

90.9% (N=142)

Communication

88.5%

88.8%

88.7% (N=141)

Ease of access

73.6%

79.3%

77.2% (N=145)

Counselling

61.2%

69.4%

66.4% (N=134)

Confidentiality

58.5%

64.0%

62.0% (N=142)

Environment

53.9%

53.9%

53.9% (N=141)

Choice of provider

25.0%

30.3%

28.4% (N=141)

  1. aN varied from 146 due to missing data