Table 4 Distribution (%) and mean of questions related to Work related Social Media questionnaire

1

I have used social media to learn how to perform better at my job

9.8

47.2

20.8

15.2

7

3.37

2

I communicate with existing customers or clients via social media

3

31.5

17.1

28.4

20

2.68

3

I reach out to potential new customers and clients using social media

1.2

25.2

24.2

28.9

20.3

2.58

4

I request help from people on social media when I am having trouble solving a problem at work

4.9

40.8

25.2

21

8.1

3.13

5

I use social media to contact my coworkers when I am unable to reach them by other mean

20.5

51

19.3

6.8

2.4

3.80

6

I use my organizations official social media presence to network

4.4

33

30.3

19.1

13

2.96

7

If I find something on social media that will harm the reputation of my coworkers or our organization, I let people know

13.7

40.1

30.6

11.2

4.4

3.49

8

I have taken advantage of the technical features of social media to accomplish work tasks

10

39.6

30.1

14.7

5.4

3.34

9

Other people at work have offended by something I posted on social media

2.4

12

23.7

34

27.9

2.27

10

I’ve used social media when I should been working

2.4

11.7

22

35.5

28.4

2.31

11

I have discussed negative feelings towards clients on social media

1

15.9

21.3

41.8

20

2.35

12

I access social media while I am doing other work

1.2

16.4

22.5

43.5

16.4

2.42

13

I have done poor quality work using my organizations social media accounts

0.7

6.6

15.9

44.3

32.5

1.98

14

Clients have posted information about me on social media that harmed my reputation at work

0.2

5.1

12.2

40.3

42.1

1.81

15

I have invited personal relationship with a client or coworkers that I shouldn’t have

1.2

6.4

13.7

37.2

41.5

1.88

16

I’ve stolen information or other content from social media and used it as if it was my own work

0.5

6.8

11.2

34.5

47

1.79

17

I’ve created an uncomfortable situation by refusing connections with coworkers, supervisors, or customers via social media

1.2

6.8

14.9

37

40.1

1.92

3.57

3.17

2.08