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Table 2 Questionnaire items and scores, pre- and post-intervention

From: Application of a pre-emptive question and answer platform to improve the level of satisfaction during family meetings in general medical wards

Items

Pre-intervention

Post-intervention

P value

1. The staff can keep me well informed on what has happened to my family member

75 (50–100)

100 (75–100)

 < 0.001

2. The staff can treat me well with respect and autonomy

75 (50–100)

100 (75–100)

 < 0.001

3. All my concerns can be adequately addressed and questions to be answered

75 (50–100)

100 (75–100)

 < 0.001

4. I can feel supported and confident in the decision making process

75 (50–100)

100 (75–100)

 < 0.001

5. I can fully realize my family member’s future health condition

75 (50–100)

100 (75–100)

 < 0.001

6. I can better understand how to take care of my family member

75 (50–75)

100 (75–100)

 < 0.001

7. I can be more comfortable with discharge planning and disposition

75 (50–75)

100 (75–100)

 < 0.001

8. I can learn more about how to obtain available medical facilities and resources

75 (50–75)

100 (75–100)

 < 0.001

9. I am more satisfied with the content of this discussion than my previous experience

50 (50–75)

100 (100–100)

 < 0.001

10. Please rate the overall satisfaction of your experience with the family meeting (0–100)

85 (80–95)

98 (93–100)

 < 0.001