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Table 2 Document analyses

From: Exploring the contexts, mechanisms and outcomes of a torture, abuse and dental anxiety service in Norway: a realist evaluation

No.

Title (translated into English)

Author/Year

Document type

Description

1

Practitioners Handbook

Myran, L., Johnsen, I.B., Årøen Lie, J.P., June 2019

Handbook

This handbook provides details on how practitioners should meet and work with the patient group. Details are provided regarding the aetiology of anxiety, and symptoms of dental phobia. Cognitive behavioural therapy and communication methods aimed at enhancing relationship building are elaborated in this handbook.

2

Practitioners Guidance

TADA, December 2018

Guidelines on operating practice

This guidance leaflet describes some potential service routes for the patient, resources (such as templates for anxiety treatment), inclusion and exclusion criteria for patients and overall aspects that practitioners should consider (such as collegial support and collaborating with others).

3

Treatment contract and TADA info

TADA

Service aid

The treatment contract supports joint relationships and collaborative work in restoring the oral health of patients.

4

Treatment plan

TADA

Service aid

The treatment plan is a template and outline for each session and describes the small and large goals intended for the patient to achieve throughout the service pathway.

5

Coping plan

TADA

Service aid

This coping plan is jointly completed by the patient and TADA dental practitioner. The coping plan aims to aid in the dental restoration phase, making the patient and the follow-up dental practitioner aware of their anxiety triggers, warnings and the need for adjustment.

6

Patient Handbook

TADA, 2019

Guidebook

Patients receive a handbook describing the aim and outline of the service. The handbook includes details on anxiety and trauma and the effects they have on the dental setting.

7

White Paper 35

‘Accessibility, Expertise, and Social Equalisation in the Future Dental Health Service’

Ministry of Health and Care Services, 2006–2007

Policy paper

Describes the government’s objective to create and offer equal health care services regardless of diagnosis, place of residence, personal finances, gender, ethnic background and individual life circumstances.

8

‘Facilitated Dental Health Services for People Who Have Been Subjected to Torture, Abuse or Odontophobia’

The Norwegian Directorate of Health, October 2010

Report

The first report developed prior to TADA teams being established. This report provides a description of different aspects of the patients and the rationale for why they need facilitated dental treatment or therapy.

9

Job description: Dentist/dental hygienist

TADA

Role description

This job description describes the expected tasks that a dental practitioner should execute.

10

Job description: Dental assistant

TADA

Role description

This job description describes the expected tasks that a dental assistant should execute.

11

Job description: Psychologist

TADA

Role description

This job description describes the expected tasks that a psychologist should execute.

12

‘TADA Survey’

Simonsen, Ø., 2019

Survey

This is a survey conducted by a private dentist (not a TADA service practitioner) who collected thoughts from other (mostly private) practitioners regarding the TADA service. Thirty statements were reported, all of which voiced negative concerns about the workings of the service.

13

‘Overall Reporting on the TADA Service’

The Norwegian Directorate of Health, 2016, 2017, 2018, 2019

Report

Yearly reporting of data on the types of patients enrolled in the service, waiting lists, the total number of TADA teams within each county and the economy of the service.