Workshop number | Topics covered | Objectives | Content and tools | Duration |
---|---|---|---|---|
Introduction | Presentation of the project | Presentation of the project and participants | 30min | |
Setting the frame | Reminder of confidentiality and the role of each person (facilitators, peer-helper psychologist) Presentation (promotes participation and motivation) | |||
Workshop 1 | The case manager Acknowledgements | Questioning the difficulties encountered during the patient care process Define the task profile of the case-manager | Presentation of the patient care pathway using a timeline Definition of the case manager Tools: PowerPoint slideshow drawing on social cognitive theory. The tasks and activities of the case manager and what is not part of his duties: Metaplan activity | 2h30min-3h |
Workshop 2 | The case manager Resources Acknowledgements | Summary of Workshop 1 Define the general profile of the case manager Identify the necessary resources to be included on the web platform | Creation of a professional identity card listing the skills, knowledge, tasks, profile and training of the case manager Presentation of three ‘persona’ (platform user profiles) representing typic patient or caregiver portraits who could use the platform. Presentation of the platform by the graphic designer: brainstorming on strengths and weaknesses of the proposal identified by the participants (on content and form) Presentation of the web site architecture (different headings and contents) using a summary graph: brainstorming on strengths and weaknesses identified by the participants | 2h30min-3h |
Workshop 3 | The web platform Acknowledgements | Summary of Workshop 2 Identify the necessary resources to be included on the web platform | Based on the information collected during workshop 2, presentation of version 1 of the platform by the graphic designer Gather feedback from participants. Strengths and limitations of the platform: Metaplan Adaptations envisaged by the participants | 2h30min-3h |
Workshop 4 | The web platform Conclusion, Closing Acknowledgements | Summary of Workshop 3 Identify the necessary resources to be included on the web platform | Based on the information collected during workshop 3, presentation of version 2 of the platform by the graphic designer Gather feedback from participants. Strengths and limitations of the platform: Metaplan Adaptations envisaged by the participants | 2h30min-3h |