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Table 1 Agenda of the co-design workshops during the user-centred design phase

From: Co-design and evaluation of a patient-centred transition programme for stroke patients, combining case management and access to an internet information platform: study protocol for a randomized controlled trial - NAVISTROKE

Workshop number

Topics covered

Objectives

Content and tools

Duration

Introduction

Presentation of the project

 

Presentation of the project and participants

30min

 

Setting the frame

 

Reminder of confidentiality and the role of each person (facilitators, peer-helper psychologist)

Presentation (promotes participation and motivation)

 

Workshop 1

The case manager

Acknowledgements

Questioning the difficulties encountered during the patient care process

Define the task profile of the case-manager

Presentation of the patient care pathway using a timeline

Definition of the case manager

Tools: PowerPoint slideshow drawing on social cognitive theory.

The tasks and activities of the case manager and what is not part of his duties: Metaplan activity

2h30min-3h

Workshop 2

The case manager

Resources

Acknowledgements

Summary of Workshop 1

Define the general profile of the case manager

Identify the necessary resources to be included on the web platform

Creation of a professional identity card listing the skills, knowledge, tasks, profile and training of the case manager

Presentation of three ‘persona’ (platform user profiles) representing typic patient or caregiver portraits who could use the platform.

Presentation of the platform by the graphic designer: brainstorming on strengths and weaknesses of the proposal identified by the participants (on content and form)

Presentation of the web site architecture (different headings and contents) using a summary graph: brainstorming on strengths and weaknesses identified by the participants

2h30min-3h

Workshop 3

The web platform

Acknowledgements

Summary of Workshop 2

Identify the necessary resources to be included on the web platform

Based on the information collected during workshop 2, presentation of version 1 of the platform by the graphic designer

Gather feedback from participants. Strengths and limitations of the platform: Metaplan

Adaptations envisaged by the participants

2h30min-3h

Workshop 4

The web platform

Conclusion,

Closing Acknowledgements

Summary of Workshop 3

Identify the necessary resources to be included on the web platform

Based on the information collected during workshop 3, presentation of version 2 of the platform by the graphic designer

Gather feedback from participants. Strengths and limitations of the platform: Metaplan

Adaptations envisaged by the participants

2h30min-3h