Criteria | Procedures and techniques to establish quality criteria |
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Credibility: confidence in the trustworthiness of the researchers’ findings and interpretations | • Analyst triangulation: each account was individually analysed before these results were compared in team discussions, where common categories were identified and agreed upon. • Participant triangulation: the analysis included participants with different profiles and viewpoints. • Triangulation across different data sources and collection methods – semi-structured interviews, focus groups, and field notes. • Participants’ validation: participants were offered the opportunity to review their audio recordings and corresponding transcriptions, as well as the subsequent analyses. |
Transferability: observations are representative | • Information is provided on data collection and analysis procedures, researchers’ profiles, participants’ profiles, and context. |
Dependability: the study is consistent and data are stable | • Different triangulation techniques are used. • Experienced researchers reviewed the quality of the research procedure. |
Confirmability or neutrality: to what extent results were shaped by participants and not research bias | • Reflexive examination of researchers, through field diaries and triangulation of methods, researchers, and analyses. • Description and triangulation of participants’ profiles and their selection process. • Use of mechanisms for recording and analysing transcriptions. |