Forms of change response (Coetsee) | Categories identified in the material |
---|---|
1. Commitment | (a) I feel a moral and ethical duty to promote the change (b) I believe in the value of the change |
2. Involvement | (c) I work towards involving my medical specialty and profession in the change (d) My position in the organization obliges me to take part in the preparation for the change |
3. Support | (e) I do not participate in the work towards the change, but I trust that the process is well-managed (f) I support the change because the new ED becomes a good learning environment (g) I support the change because I believe it will increase and improve the collaboration between the ED and specialist departments |
4. Indifference | (h) I do not deal with the change (i) I believe that the change is a result of top-down decisions, which I cannot change (j) I feel ambivalent about the change |
5. Passive resistance | (k) I am worried about the way the change is managed and conducted (l) I am worried about the outcome of the change |
6. Active resistance | (m) I actively utter critique because the implementation process is not transparent and properly conducted (n) I do not believe that the change will bring about improvement |
7. Aggressive resistance | Not detected in the material |