Table 2 Illustrative example of second level analysis of transcripts with theming applied
QUESTIONS GUIDING ANALYSIS | THEMES | DATA SET REF | For Whom the theme relates? |
|---|---|---|---|
What has worked? Actions/interventions/initiatives/ideas | Maintaining a sense of normality Seeing the Patient as a “person’ not just a number in which there was greater ‘care’ and ‘patience’ | CJ1 JWT2 | Staff Staff, patients, self |
What has not worked? Something tried that did not work | Panic leading to avoidable admission Caring for others but not always self, including breaks and time away. | CJT14 JWT1 | System. Family, team Team, patients, self |
What have been the challenges? New challenges faced | Coming back to work post-COVID infection is worrying Coping with a spectrum of emotions – attitudes and values related to behaviours | CJT6 JWT6 | Staff Team, self |
Outcome/ celebrations? Positive outcomes that can be celebrated | Pride in achievements The importance of Community Spirit | CJ21 JW2 | System, staff, Individual Self, society |
Learning/ Opportunity? More formal than insights that guide future implementation | Treat everyone the same with respect The use of IT to support new ways of working and communication | SHT18 JWT8 | System, staff, patients, citizens Team, patients, self, organisation |
Insights? New insights at individual/team/system level | Looking to the future, the ‘new normal’ Positive and negative Impact of lockdown on staff | JWT4 KM3 | Society Staff, system, society |
Impact on roles? Anything Influencing roles | Resilience of self and the team Focusing more on safety and teaching others to be safe | JWT1 KM1 | Team, self, patients Staff, patients, residents |