Fig. 1From: Improving public health sector service delivery in the Free State, South Africa: development of a provincial intervention modelKey activities in HSGA intervention model developmentBSC Balanced Scorecard, DCST District Clinical Specialist Team, EMS emergency medical services, EC Executive Committee, HR human resources, MEC Member of the Executive Committee, PHC primary health care, SCM supply change management, SDIP Service Delivery Improvement Plan, STP Strategic Transformation PlanBack to article page