Table 3 Descriptive statistics indicators of HRS and OP based on the participants viewpoints (according to Likert scale 1-5)
Variable | Dimensions | N (Items) | Mean (SD) | Max (Min) | Level/rank |
|---|---|---|---|---|---|
HSR | Performance management | 4 | 3.31 (0.45) | 4.13 (2.40) | Medium Level |
Staff Training and development | 8 | 3.32 (0.43) | 4.22 (2.49) | Medium Level | |
Staff Compensation & Reward | 4 | 3.45 (0.44) | 4.13 (2.67) | Medium Level | |
Recruitment | 4 | 3.50 (0.69) | 6.33 (2.40) | Medium Level | |
Equal opportunities | 4 | 3.07 (0.55) | 3.84 (1.95) | Medium Level | |
Staff relations | 4 | 3.20 (0.44) | 4.06 (2.24) | Medium Level | |
Flexible work programs | 4 | 3.98 (0.69) | 4.00 (2.60) | Medium Level | |
The total score of HSR | 32 | 3.36 (0.45) | 4.39 (2.39) | Medium Level | |
OP | Customer Perspective | 8 | 3.26 (0.64) | 4.67 (2.00) | Medium Level |
Financial Perspective | 8 | 3.20 (0.52) | 4.00 (2.01) | Medium Level | |
Internal business process Perspective | 8 | 3.48 (0.60) | 5.00 (2.02) | Medium Level | |
Learning and growth Perspective | 8 | 3.22 (0.61) | 4.00 (2.00) | Medium Level | |
The total score of OP | 32 | 3.28 (0.58) | 4.41 (2.00) | Medium Level |