Variables | Public HFs N = 166 (%) | PNFPs N = 35 (%) | p-value |
---|---|---|---|
Client satisfaction | |||
 Overall satisfaction | 121 (72.9) | 32 (91.4) | 0.017 |
 Mean Waiting time (minutes) | 42.5 (85.8) | 16.9 (9.4) | 0.075 |
 Satisfaction with waiting time | 109 (65.7) | 34 (97.1) |  < 0.001 |
 Cleanness | 117 (70.5) | 35 (100.0) |  < 0.001 |
 Privacy | 117 (70.5) | 28 (80.0) | 0.303 |
 Time given | 133 (80.1) | 35 (100.0) | 0.002 |
 Respect by providers | 117 (70.5) | 33 (94.3) | 0.002 |
Counselling | Â | Â | Â |
 One on one about condition of baby | 142 (85.5) | 35 (100.0) | 0.010 |
 Prognosis/possible complications | 122 (73.5) | 35 (100.0) |  < 0.001 |
 Danger signs | 109 (65.8) | 35 (100.0) |  < 0.001 |
 Nutrition | 130 (78.3) | 35 (100.0) | 0.001 |
 Breast feeding | 153 (92.2) | 35 (100.0) | 0.130 |
 Care at home | 139 (83.6) | 35 (100.0) | 0.005 |
 When to come back for review | 152 (91.6) | 35 (100.0) | 0.136 |
 Family planning | 97 (58.4) | 21 (60.0) | 1.000 |
 Husband involved during counselling | 85 (51.2) | 31 (88.6) |  < 0.001 |
Knowledge of newborn danger signs | |||
 Able to mention two danger signs | 83 (50.0) | 10 (28.6) | 0.021 |
Baby examined after delivery | |||
 Examined | 162 (97.6) | 35 (100.0) | 1.000 |
 After how long baby is examined |  |  | 0.001 |
 < 1 h | 118 (71.1) | 35 (100.0) |  |
 1–6 h | 30 (18.1) | 00 (0.0) |  |
 > 6 h | 18 (10.8) | 00 (0.0) |  |
Frequency of examining baby | Â | Â | 0.884 |
 Once a day | 10 (6.1) | 01 (2.8) |  |
 Twice a day | 151 (90.9) | 34 (97.1) |  |
 Sometimes/not daily | 5 (3.0) | 00 (0.0) |  |
Immunization | |||
 Baby immunized before discharge | 134 (81.0) | 26 (74.3) | 0.352 |
Money paid, supplies/medicines bought | |||
 Bought medicines/supplies outside HF | 87 (52.7) | 10 (29.4) | 0.013 |
 Paid money to provider | 46 (27.9) | 10 (29.4) | 0.856 |
 Median amount paid (UG shillings) | 20,000 | 100,000 |  |