Table 5 Multivariable analysis of factors associated with HSR in primary health care facilities, Asagirt District, Ethiopia, 2021(n = 417)

Age in years

 18–29

52

118

1

1

 30–39

39

50

0.56 (0.33–0.96)

0.92 (0.47– 1.80)

 40–49

19

35

0.81 (0.43–1.55)

1.00 (0.45–2.0)

 50 and above

31

73

1.04 (0.61–1.77)

1.64 (0.82–3.29)

Occupational status

 Farmer

56

101

1

1

 House wife

35

62

0.98(0.58–1.66)

0.98(0.51–1.87)

 Employed

30

88

1.63(0.96–2.76)

1.03(0.46–2.32)

 Merchant

20

25

0.69(0.35–1.36)

0.77(0.33–1.79)

Educational status

 Unable to read and write

25

45

1

1

 Able to read and write

36

69

1.06 (0.57–2.00)

0.85 (0.39–1.82)

 Primary (Grade 1–8)

58

77

0.74 (0.41–1.34)

0.51 (0.24–1.05)

 High school and above

22

85

2.15 (1.09–4.22)

1.21 (0.44–3.31)

Type of health Facility

 Public

129

153

1

1

 Private

12

123

8.64 (4.57–16.35)

8.88 (4.32–18.25)***

Out of pocket expense for transport

 Yes

85

120

1

1

 No

56

156

1.97 (1.31–2.98)

1.74 (1.03–2.92)**

Patient health quality

 Good

113

240

1.65(0.96–2.84)

0.80(0.39–1.62)

 Poor

28

36

1

1

Patient satisfaction

 Dissatisfied

61

17

1

1

 Satisfied

80

259

11.62 (6.42–21.02)

9.98(5.11–19.46)***