From: Diversity, friction, and harmonisation: an ethnographic study of interprofessional teamwork dynamics
 | Function | Risk | Dynamic |
---|---|---|---|
Diversity | - Expanding access to knowledge and different perspectives - Distributing tasks and responsibility | - Parallel rather than intersecting perspectives | - Promotes friction and calls for harmonisation. |
Friction | - Advancing innovation and broader, deeper discussions - Generating new insights | - Conflict | - Counteracts risks for parallel perspectives, the risk for groupthink and over-harmonisation. |
Harmonisation | - Supporting a balance of professional distinctiveness - Tying team members together. | - Groupthink | - Reduces risks of conflict - Creates a ‘psychological space for friction’ where opposing perspectives are encouraged and accepted. |