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Table 6 Main challenges to perform drug dispensing (n = 625)

From: Perception of community pharmacists about the work process of drug dispensing: a cross-sectional survey study

Challenges to perform drug dispensing

Pharmacists (%)

Large number of patients using the community pharmacy

494 (79.04%)

View of the pharmacy as a commercial establishment

312 (49.92%)

Provision of more than one medicine during dispensing

205 (32.80%)

Absence of a semi-private place to carry out the drug dispensing

276 (44.16%)

Limitation of knowledge and clinical skills for perform drug dispensing

88 (14.08%)

Refusal of counseling by the patient

229 (36.64%)

No request for counseling by the patient

283 (45.28%)

Refusal of counsel by the patient because he had already been counseled by the physician

314 (50.24%)