# | First author; Year | Clinical area | Effect on quality process | Effect on patient outcomes | Type of actions | Benchmarking participants (n) | Units analysed (n) | Benchmarking dimension | Reporting frequency | Number of indicators analysed in the paper | Communication of performance results | Study design |
---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Cronenwett et al. 2007 [33] | Surgery - cardiovascular | Preoperative medication use: B-blocker increased from 72 to 91%; preoperative aspirin or clopidogrel from 73 to 83% and preoperative statin from 54 to 72%. | Not evaluated | Biannual meetings attended by different stakeholders (e.g. surgeons, data collection personnel, researchers, and hospital administrators). Participants received instruction in continuous quality improvement techniques and applied these principles to preoperative B-blocker usage. | Hospitals (n = 9) | Surgical operations (n = 6143) | Quality | Continuous | 3 | Internal purposes | Observational |
2 | Campion et al. 2011 [34] | Oncology - Palliative | Higher performance for recurring participants on 9 indicators related to the assessment of pain and dyspnea as well as hospice care. | Not specified | Not specified. | Clinics (n = 178) | Clinics (n = 178) | Quality | Continuous | 15 | Internal purposes | Observational |
3 | Stern et al. 2011 [35] | Cystic fibrosis | Not specified. | Centres improved on indicators related to patient weight and lung capacity over a three-year period. | Best centres asked to define their strategies and share them to feed a learning processes/quality improvement. Open internal discussions. Plan-do-check-act (PDCA) cycles. | Cystic fibrosis centers (n = 12) | Cystic fibrosis centers (n = 12) | Quality | Continuous | 3 | Public disclosure | Observational |
4 | Hermans et al. 2013 [36] | Diabetes | No significant change. | Higher proportion of patients in the benchmarking group reached clinical targets than in the control group over a 12-month follow-up period. | Not specified. | Primary care physicians (n = 477) | Primary care physicians (n = 477) | Quality | Not continuous | 4 | Not reported | RCT |
5 | Merle et al. 2009 [37] | Hip replacement | Indicators related to clinical processes (e.g. time between discharge from orthopedic ward and completion of orthopedic hospitalization record) improved. | Lower percentage of readmissions to acute care in all participating hospitals. Lower percentage of pts. with pressure sores in one hospital. Time to surgery improved in single hospitals. | Review/discussion of comparative performance results by the teams followed by implementation of quality improvement as deemed necessary by each team: improving nutritional status, shorten delays, improving communication btwn professionals. | Hospitals (n = 3) | Hospitals (n = 3) | Quality, appropriateness and patient safety | Not continuous | 15 | Internal purposes | Interventional |
6 | Hall et al. 2009 [38] | Surgery - general | Not specified. | Improvement of both mortality and complication rates across participating hospitals. | Best practices guidelines; case studies of hospitals improving; and rapid data feedback for monitoring progress were provided to participating hospitals. | Hospitals (n = 187) | Hospitals (n = 187) | Quality, appropriateness and patient safety | Continuous | 2 | Internal purposes | Observational |
7 | Tepas III. et al. 2014 [39] | Surgery - general | Not specified. | Reduction of postoperative complications (14.5%): lower incidences of catheter-associated urinary tract infections, surgical site infections, and adverse events after colorectal surgeries in patients over 65. | Monthly participant conference calls. | Hospitals (n = 54) | Surgical operations (n = 38,896) | Patient safety | Non continuous | 4 | Internal purposes | Observational |
8 | Nuti et al. 2016 [40] | Multiple | Performance improvement on composite indicator (encompassing hospital, primary and preventive care) in 11 out of 21 regions. | Not evaluated. | Strategic planning and goal setting of health authorities involved. P4P schemes for heads of health authorities. Communication and discussion of results among different stakeholders including managers, clinicians and patients. | Regional healthcare systems (n = 21) | Regional healthcare systems (n = 21) | Population health, regional strategy compliance, quality, patient satisfaction, staff satisfaction, efficiency | Continuous | 14 | Public disclosure | Observational |
9 | Govaert et al. 2016 [41] | Oncology_colorectal cancer | Not specified. | Severe complication rate and mortality rate declined by 20 and 29% respectively. Length of hospital stay declined by 13%. | Not specified. | Hospitals (n = 29) | Patients (n = 9913) | Quality, appropriateness and patient safety | Continuous | 4 | Internal purposes | Observational |
10 | Piccoliori et al. 2020 [42] | Primary care | Improvement on indicators related to documentation of patient charatersitics, diagnostic tests and prescription of anticoagulants. | Improvement over 1 to 2 years follow-up: Lower percentage of patients with lower blood pressure; Higher number of diabetic patients with HbA1c < 7.0%; Higher percentage of patients with lower LDL-cholesterol. | Self-audit. Technical support provided to participants. Quality circles conducted twice a year to discuss results and strategies for improvement. | General practitioners (n = 36) | General practitioners (n = 36) | Quality | Not continuous | 91 | Not reported | Interventional |
11 | Qvist et al. 2004 [43] | Multiple | Improvement on indicators related to documentation of patient charatersitics, planning of clinical pathway, medication and information provision to patients. | No significant changes. | Conference held btwn two audit rounds. Wards with highest performance gave presentationson local processes of care. Quality improvment projects. | Hospitals (n = 47) | Hospitals (n = 47) | Quality | Not continuous | 10 | Internal purposes | Observational |
12 | Nuti et al. 2013 [44] | Multiple | More than 50% of the indicators significantly improved their yearly performance over the 4-year period. | More than 50% of the indicators significantly improved their yearly performance over the 4-year period, including the percentage of femur fractures operated within 2 days. | Linkage between preformance on indicators and CEO’s reward system. Regular meetings between different stakeholders, including managers and clinicians. | Regional local health authorities (n = 12) and teaching hospitals (n = 4) | Regional local health authorities (n = 12) and teaching hospitals (n = 4) | Population health, capacity to pursue regional strategies, clinical performance, patient statisfaction, staff satisfaction, effiency | Continuous | 130 | Public disclosure | Observational |
13 | Van Leersum et al. 2013 [45] | Oncology_colorectal cancer | Increase in % of patients discussed in a pre-operative meetings. Improvement inù the implementation of recommended guidelines on preoperative MR-imaging for rectal cance. Improved standard of pathological reporting. | Postoperative morbidity, length of hospital stay and postoperative mortality decreased significantly. The re-intervention rate decreased. | Not specified. | Hospitals (n = 92) | Patients (n = 24,828) | Quality, appropriateness and patient safety | Continuous | 10 | Public disclosure | Observational |
14 | Margeirsdottir et al. 2010 [46] | Diabetes | Use of intensive insulin treatment and pumps increased. | The mean HbA1c of all clinics improved. | Quality meetings and discussions. Provision of clinical guidelines to participating teams at the start of the study. | Clinics (n = 25) | Patients (n = 5599) | Quality and appropriateness | Continuous | 7 | Internal purposes | Observational |
15 | Kodeda et al. 2015 [47] | Oncology_colorectal cancer | Preoperative radiotherapy and chemoradiotherapy became more common. Number of multidisciplinary team conferences increased. Indicators related to specific surgical procedures improved. | Postoperative mortality after 30 and 90 days decreased. 5-year local recurrence rate dropped. Proportion of non-operated patients increased. | Regional and national meetings where points and specific findings are presented and discussed by representatives from all hospitals. | All hospitals in Sweden | Patients (n = 29,925) | Quality, appropriateness and patient safety | Continuous | 22 | Public disclosure | Observational |
16 | Pinnarelli et al. 2011 [48] | Hip replacement | Not specified. | Proportion of hip operations performed within 48 h increased by 34% for Lazio and 46% for Tuscany. | Workshops for discussion and training organised among regional managers and professionals. Performance on indicators are linked with CEO’s compensation system/DRG reimbursement. | Hospitals in Lazio (n = 42) and Tuscany (n = 26) | Patients (n = 273,320) | Quality | Continuous | 1 | Public disclosure | Observational |
17 | Miyata et al. 2012 [49] | Surgery - cardiovascular | Not specified | Improvement of operative mortality and morbidity. | Not specified. | Hospitals (n = 99) | Isolated CABG procedures (n = 3882) | Quality and patient safety | Continuous | 2 | Internal purposes | Observational |