Table 1 Summary of key informants

MHS

Individual (virtual)

Medipost manager

1

1

Khayelitsha CHC (SiteB), KESS

Focus group (face to face)

Facility manager, family physician, professional nurse from NPO, CHW based at pharmacy, clinical nurse practitioner.

KESS pharmacy manager and Uber coordinators.

1

8

Lotus River CHC, SWSS

Focus group (face to face)

Pharmacist, pharmacy assistant, pharmacist from District Six, facility manager, clinician.

1

5

Delft CHC, NTSS

Focus group (face to face)

Pharmacist, 2 professional nurses, facility manager, CDU champion

1

5

Delft CHC, NTSS

Individual (virtual)

Family physician

1

1

Philani NPO, KESS

Focus group (face to face)

Two CHWs, project manager, dietician, professional nurse.

1

5

Compassionate Action NPO, SWSS

Focus group (face to face)

NPO manager, driver, 2 professional nurses, 2 CHWs.

SWSS comprehensive health manager.

1

7

Touching Nations NPO, NTSS

Focus group (face to face)

NPO manager, 5 CHWs, 2 professional nurses.

1

8

Arisen Women NPO, KMPSS

Focus group (face to face)

4 CHWs, 2 professional nurses and NPO manager

1

7

KESS

Individual (virtual)

Primary health care manager

1

1

KESS

Individual (virtual)

Comprehensive health manager

1

1

SWSS

Focus group (face to face)

Primary care manager, pharmacist, medical officer, Uber coordinator

1

4

NTSS

Focus group (virtual)

Pharmacy supervisor, facility manager, comprehensive health manager, primary health care manager, Uber coordinator

1

5

KMPSS

Focus group (face to face)

Pharmacy manager, comprehensive health manager, primary health care manager, Uber coordinator

1

4

MHS

Focus groups (virtual)

Chief director, director of professional support, information management

1

3

MHS

Focus group (virtual)

Two supply chain consultants

1

2

iYezahealth

 Individual (virtual)

Manager

1

1

Totals

17

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