Table 3 Constructs (i.e., IMOC, LAS, OC, and OVI) and claims used in the study

IMOC

IMOC1

Employees have the opportunity to discuss their needs with management.

IMOC2

Training is seen in the context of individual needs.

IMOC3

Management spends time talking to their employees when needed.

IMOC4

Management wants employees to enjoy their work.

IMOC5

Management shows a sincere interest in any problems faced by employees.

IMOC6

Management understands that personal problems may affect my performance.

IMOC7

The division’s policies help meet employees’ individual needs.

IMOC8

Management meets regularly to discuss issues related to employees’ challenges.

LAS

LAS1

My leader gives me authority over issues within my area.

LAS2

My leader listens to me.

LAS3

My leader encourages me to take initiative.

LAS4

My leader is concerned that my work is goal-oriented.

LAS5

My leader instils motivation.

OC

OC1

I am proud to tell others that I work here.

OC2

I feel I belong to this organization.

OC3

I feel personally attached to my organization.

OC4

I envision a career at this organization.

OC5

I want to continue my career here.

OVI

OVI1

The management has informed me about the company’s vision and aim.

OVI2

I am familiar with the organization’s vision and aim.

OVI3

I am conscious of doing my job in line with the company’s vision and aim.