Table 5 Percentage of registered salespersons that have concerns about drug sales relating to proper use of medication
HF group(n = 92) (%) | LF group(n = 115) (%) | |
|---|---|---|
Unable to judge whether to recommend medical consultation | 12.0 | 16.5 |
Unable to answer consumer’s questions about OTC drugs | 20.7 | 35.7* |
Unable to explain well about the indications | 21.7 | 24.3 |
Unable to explain well about the dosage | 12.0 | 14.8 |
Unable to respond when a consumer says that side effects have occurred | 41.3 | 53.9 |
Unable to answer questions about concomitant use with prescription drugs | 58.7 | 73.9* |
Unable to answer questions about concomitant use with healthy foods | 35.9 | 51.3* |
Unable to judge whether pregnant or breast-feeding women can use OTC drugs | 37.0 | 44.3 |
Unable to judge whether infants or children can use OTC drugs | 28.3 | 33.0 |
Unable to judge whether the elderly can use OTC drugs | 35.9 | 47.8 |
Unable to explain well to foreigners about OTC drugs | 60.9 | 70.4 |
Absence of pharmacist or other registered sales person who can resolve doubts | 9.8 | 13.0 |
Unable to speak to consumers actively | 3.3 | 7.8 |
Advice rejected by consumers | 5.4 | 9.6 |
Unable to have confidence in his or her explanation | 19.6 | 36.5* |
Unable to make consumers understand | 5.4 | 6.1 |