Table 5 Rank correlation final model with consultation as reference (Patients and pharmacists)

Brochure/leaflet

Patient group discussion

Medication review

Phone call refill reminder

Brochure/leaflet

1.0000

Patient group discussion

0.3646*

1.0000

Medication review

0.0989

0.5036*

1.0000

Phone call refill reminder

−0.0045

0.2718*

0.6940*

1.0000

Brochure/leaflet

Patient group discussion

Medication review

Phone call refill reminder

Brochure/leaflet

1.0000

Patient group discussion

0.5061*

1.0000

Medication review

0.1133

0.4520*

1.0000

Phone call refill reminder

−0.0990

0.1467*

0.3946*

1.0000

Brochure/leaflet

Patient group discussion

Medication review

Phone call refill reminder

Brochure/leaflet

1.0000

Patient group discussion

0.6067*

1.0000

Medication review

0.7150*

0.6325

1.0000

Phone call refill reminder

0.5366*

0.4459

0.5403

1.0000