Explanatory variable | Client satisfaction | COR(95%)CI | AOR(95%)CI | |
---|---|---|---|---|
Satisfied N (%) | Dissatisfied N (%) | |||
Age (in years) | ||||
< =18 | 64 (73.6) | 23 (26.4) | 1 | 1 |
19–29 | 31 (64.6) | 17 (35.4) | 0.65 (0.30–1.40) | 0.72 (0.25–2.08) |
30_39 | 60 (87) | 9 (13) | 2.39 (1.02–5.59)* | 3.34 (1.00–10.36) |
40_49 | 53 (85.5) | 9 (14.5) | 2.11 (0.9–4.96) | 1.94 (0.59–6.41) |
50_59 | 60 (83.3) | 12 (16.7) | 1.79 (0.82–3.92 | 2.86 (0.96–8.50) |
> =60 | 68 (82.9) | 14 (17.1) | 1.74 (0.82–3.68) | 1.51 (0.57–4.0) |
Availability of drugs | ||||
Fully | 277 (90.2) | 30 (9.8) | 1 | 1 |
Partially& none | 59 (52.2) | 54 (47.8) | 0.12 (0.07–.20)*** | 0.09 (0.04–0.19)*** |
Waiting time to visit service provider in (minutes) | ||||
< 30 | 162 (91.5) | 15 (8.5) | 4.95(2.38–10.28)*** | 3.16 (1.19–8.41)* |
31–60 | 126 (72.8) | 47 (27.2) | 1.22(0.67–2.25) | 0.83 (0.38–1.95) |
> 60 | 48 (68.6) | 22 (31.4) | 1 | 1 |
Prefer hospital for future health care | ||||
Yes | 304 (90.2) | 33 (9.8) | 14.68 (8.30–25.95)*** | 10.92 (5.31–22.45)*** |
No | 32 (38.6) | 51 (61.4) | 1 | 1 |
Occupation | ||||
Farmer | 249 (83.3) | 50 (16.7) | 1 | 1 |
Unemployed | 14 (60.9) | 9 (39.1) | 2.63 (1.11–6.25)* | 0.99 (0.18–5.36) |
Student | 56 (77.8) | 16 (22.2) | 0.82 (0.257–0.263) | 0.83 (0.17–3.97) |
merchant | 17 (65.4) | 9 (34.6) | 1.85 (0.69–4.94) | 0.43 (0.09–2.04) |
Plan to renew CBHI membership | ||||
Yes | 322 (83) | 66 (17) | 6.27 (2.97–13.23)*** | 4.96 (1.64–15.02)** |
No | 14 (43.8 | 18 (56.2) | 1 | 1 |
Affordability of the scheme | ||||
Affordable | 274 (84.4) | 51 (15.6) | 1 | 1 |
Somewhat affordable | 48 (76.2) | 15 (23.2) | 0.59 (0.30–1.13) | 0.59 (0.30–1.13) |
Not affordable | 13 (41.9) | 18 (58.1) | 0.13 (0.06–0.29)* | 0.64 (0.20–2.01) |
Marital status | ||||
Married | 222 (82.8) | 46 (17.2) | 1 | 1 |
Single | 86 (72.3) | 33 (27.7) | 0.54 (0.32–0.90)* | 0.94 (0.21–4.1) |
Divorced | 12 (85.7) | 2 (14.3) | 1.10 (0.30–3.9) | 3.77 (0.63–22.6) |
Widowed | 16 (84.2) | 3 (14.8) | 1. 20 (0.26–5.74) | 1.34 (0.15–11.4) |