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Table 4 Bivaiate and multivariate analysis showing factors associated with CBHI client satisfaction at Boru Meda hospital, northeast, Ethiopia; Feb.22-Mar.11 /2019 (N = 420)

From: Client satisfaction on community based health insurance scheme and associated factors at Boru Meda Hospital, Northeast, Ethiopia: institutional based cross-sectional study

Explanatory variable

Client satisfaction

COR(95%)CI

AOR(95%)CI

 

Satisfied N (%)

Dissatisfied N (%)

  

Age (in years)

  < =18

64 (73.6)

23 (26.4)

1

1

 19–29

31 (64.6)

17 (35.4)

0.65 (0.30–1.40)

0.72 (0.25–2.08)

 30_39

60 (87)

9 (13)

2.39 (1.02–5.59)*

3.34 (1.00–10.36)

 40_49

53 (85.5)

9 (14.5)

2.11 (0.9–4.96)

1.94 (0.59–6.41)

 50_59

60 (83.3)

12 (16.7)

1.79 (0.82–3.92

2.86 (0.96–8.50)

  > =60

68 (82.9)

14 (17.1)

1.74 (0.82–3.68)

1.51 (0.57–4.0)

Availability of drugs

 Fully

277 (90.2)

30 (9.8)

1

1

 Partially& none

59 (52.2)

54 (47.8)

0.12 (0.07–.20)***

0.09 (0.04–0.19)***

Waiting time to visit service provider in (minutes)

  < 30

162 (91.5)

15 (8.5)

4.95(2.38–10.28)***

3.16 (1.19–8.41)*

 31–60

126 (72.8)

47 (27.2)

1.22(0.67–2.25)

0.83 (0.38–1.95)

  > 60

48 (68.6)

22 (31.4)

1

1

Prefer hospital for future health care

 Yes

304 (90.2)

33 (9.8)

14.68 (8.30–25.95)***

10.92 (5.31–22.45)***

 No

32 (38.6)

51 (61.4)

1

1

Occupation

 Farmer

249 (83.3)

50 (16.7)

1

1

 Unemployed

14 (60.9)

9 (39.1)

2.63 (1.11–6.25)*

0.99 (0.18–5.36)

 Student

56 (77.8)

16 (22.2)

0.82 (0.257–0.263)

0.83 (0.17–3.97)

 merchant

17 (65.4)

9 (34.6)

1.85 (0.69–4.94)

0.43 (0.09–2.04)

Plan to renew CBHI membership

 Yes

322 (83)

66 (17)

6.27 (2.97–13.23)***

4.96 (1.64–15.02)**

 No

14 (43.8

18 (56.2)

1

1

Affordability of the scheme

 Affordable

274 (84.4)

51 (15.6)

1

1

 Somewhat affordable

48 (76.2)

15 (23.2)

0.59 (0.30–1.13)

0.59 (0.30–1.13)

 Not affordable

13 (41.9)

18 (58.1)

0.13 (0.06–0.29)*

0.64 (0.20–2.01)

Marital status

 Married

222 (82.8)

46 (17.2)

1

1

 Single

86 (72.3)

33 (27.7)

0.54 (0.32–0.90)*

0.94 (0.21–4.1)

 Divorced

12 (85.7)

2 (14.3)

1.10 (0.30–3.9)

3.77 (0.63–22.6)

 Widowed

16 (84.2)

3 (14.8)

1. 20 (0.26–5.74)

1.34 (0.15–11.4)

  1. (*) P -value < 0.05, (**) P- value < 0.01(***), P- value < 0.001. AOR Adjusted odd ratio, COR Crude odd ratio