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Table 8 Correlation matrix of awareness, expectation and satisfaction (n = 441)

From: Awareness, expectation and satisfaction towards ward pharmacy services among patients in medical wards: a multi-centre study in Perak, Malaysia

Correlations Awareness scores Expectation scores Satisfaction scores
Awareness scores 1   
Expectation scores 0.462 (p < 0.001) 1  
Satisfaction scores 0.640 (p < 0.001) 0.563 (p < 0.001) 1
  1. Notes: Pearson’s correlation was performed to identify the correlation between awareness, expectation and satisfaction scores