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Table 2 Awareness towards ward pharmacy services (n = 441)

From: Awareness, expectation and satisfaction towards ward pharmacy services among patients in medical wards: a multi-centre study in Perak, Malaysia

No. Statement Strongly disagree Disagree Neutral Agree Strongly agree Mean (SD)
1. There are ward pharmacists present in the ward besides doctors and nurses. 6 (1.4) 21 (4.8) 26 (5.9) 213 (48.3) 175 (39.7) 4.21 (0.85)
2. I was informed by the ward pharmacists to bring my medications upon each admission. 11 (2.5) 36 (8.2) 20 (4.5) 213 (48.3) 161 (36.5) 4.10 (0.97)
3. Ward pharmacists interviewed me regarding the medications I took at home. 6 (1.4) 18 (4.1) 21 (4.8) 213 (48.3) 183 (41.5) 4.24 (0.83)
4. Ward pharmacists informed me regarding what the medications are used for. 7 (1.6) 14 (3.2) 14 (3.2) 200 (45.4) 206 (46.7) 4.34 (0.81)
5. Ward pharmacists explained to me how to take the medications. 5 (1.1) 7 (1.6) 11 (2.5) 207 (46.9) 211 (47.8) 4.39 (0.72)
6. Ward pharmacists monitor my response to drugs. 12 (2.7) 32 (7.3) 54 (12.2) 189 (42.9) 154 (34.9) 4.00 (1.00)
7. Ward pharmacists informed me on the date to come back for medication refill. 4 (0.9) 16 (3.6) 30 (6.8) 214 (48.5) 177 (40.1) 4.22 (0.81)
8. Ward pharmacists informed me on changes of medications before admission and after discharge. 6 (1.4) 44 (10.0) 31 (7.0) 189 (42.9) 171 (38.8) 4.07 (0.98)
9. Ward pharmacists explained to me about the medication side effects. 15 (3.4) 43 (9.8) 31 (7.0) 190 (43.1) 162 (36.7) 4.01 (1.05)
10. Ward pharmacists explained to me about drug-drug and drug-food interaction. 21 (4.8) 57 (12.9) 42 (9.5) 170 (38.5) 151 (34.2) 3.85 (1.15)
11. Ward pharmacists informed me about proper storage of medications. 21 (4.8) 30 (6.8) 35 (7.9) 202 (45.8) 153 (34.7) 3.98 (1.06)
12. Ward pharmacists dispense medications to me during discharge. 7 (1.6) 19 (4.3) 23 (5.2) 201 (45.6) 191 (43.3) 4.25 (0.85)