Awareness, expectation and satisfaction towards ward pharmacy services among patients in medical wards: a multi-centre study in Perak, Malaysia

Table 1 Demographic characteristics of patients (n = 441)

Characteristics	Frequency	Percentage
Age in Mean (standard deviation)	54.9 (15.1)	Range: 18–90
< 60 years	249	56.5
60 years and above	192	43.5
Admission events in the previous one year (Mean, standard deviation)	1.54 (1.88)	Range: 0–14
Nil	135	30.6
1–2 (annually or half annually)	222	50.3
3–4 (quarterly)	55	12.5
5 or more (frequent admission)	29	6.6
Gender
Male	248	56.2
Female	193	43.8
Ethnicity^a
Malay	340	77.3
Chinese	40	9.1
Indian	53	12.0
Others	7	1.6
Education^b
No formal education	3	0.7
Primary	99	22.7
Secondary	275	62.9
Tertiary	60	13.7
Occupation
Private	151	34.2
Government	41	9.3
Retiree	99	22.4
Student	10	2.3
Housewife	110	24.9
Unemployed	30	6.8
Known medical illness^c
Yes	414	93.9
No	27	6.1
Area of residence^d
Urban	186	42.9
Rural	248	57.1
Household income^e
Below RM 4360	354	82.3
RM 4360 to RM 9619	69	16.0
More than RM 9619	7	1.6
*Medication adherence scores^f
Good	257	61.6
Moderate and poor	133	31.9
Not applicable (NKMI)	27	6.5

^aMissing (n = 1) ^bMissing (n = 4) ^c Missing (n = 2) ^dMissing (n = 7) ^eMissing (n = 11) ^fMissing (n = 24)
*Medication adherence was measured using MyMAAT score, a validated assessment tool used in public hospitals of Malaysia, with score ≥ 50 considered good adherence

ISSN: 1472-6963