|Study||Aim of the study||Reported outcomes||Facilitators||Barriers|
|Magnusson and Hanson 2005 ||To see whether the use of ICT systems will reduce the potential use of other services||Cost savings were achieved. Quality of life of the participants had increased through using the service||
Contact with call centre enables feeling more secure.|
Contact with other families.
Programs help to feel less anxious.
Possibility to learn
It is not comparable with benefits of nursing home.|
Difficulties using technology
|Nygård and Starkhammar 2007 ||To identify difficulties in the use of technology by persons with dementia||Difficulties with encompassing conditions that interfere with the use of the technology, limitations in the use of instructions and deficiencies in the communication between users and technology||
Help from family.|
Practicing in home environment.
Writing introductions down
Deficits in attending to multiple aspects.
Sensitivity to stress.
Appearance of the devises
|Rosenberg and Nygård 2011 ||To capture the experiences of bringing assistive technology into the life of person with dementia||
Right placement of the device is important.|
Support could facilitate the use of the device in itself but user`s maneuverability became so limited that using the device was no longer meaningful.
Persons needed time to try out the devices
Understanding how to use the devices.|
The device has a meaning for the user.
Support in using the device. Personal motivation
Using a new device is burdensome.|
The possible advantages did not outweigh the effort that would be involved.
Difficulties remembering the instructions
|Lind and Karlsson 2014 ||To describe the experiences in using telehealth system||The digital pen was found easy to use, it gave a sense of security. Even the “digitally illiterate” may use the Internet||
Easy to handle.|
Helps to keep track of the patient`s symptoms.
Feeling being closer to the clinic.
Getting help when using it
Technology is “a bit scary”.|
No previous experience using similar technology.
Not able to handle the system by themselves.
|Lind et al. 2016 ||To report experiences of the implementation of a home telehealth system||System was easy to use and method saved time. The participants felt more secured and involved in their own care. The system helped to prevent hospitalisation||
It saved time.|
Easy to contact clinicians.
Gave sense of security and closeness to the clinic
Being too weak to use the system by himself.|
The tool not working
|Dahlgren et al. 2017 ||To describe contact made by older people to Sweden`s nationwide medical helpline||The utilisation rate of the service by older people was high. Women had higher incidence rate. The most common reason for contact was drug-related questions||
Possibility to get answers to health- related questions.|
Possibility for administrative procedures (e.g. requesting a copy of their medical record)
|Not discussed in the article|