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Table 2 The mean score of level of perceived organizational support of managers working Jimma zone hospitals, southwest, Ethiopia, 2019

From: Health care manager commitment towards implementation of citizen charter standards and associated factors in public hospitals of Jimma zone, Southwest Ethiopia

Emerged factor (scale)

Mean raw score ± SD

SM%

Perceived organizational rules and regulation

17.4 ± 6.3

36.7

Perceived value and care for manager

10.9 ± 3.2

43.2

Perceived concern for employee immediate manager

8.6 ± 2.1

46.6

Involvement during development of citizen charter

8.3 ± 2.3

42.6

Perceived communication and adequate staff

9.9 ± 2.4

57.7